Big Guy's Auto

Big Guy's Auto

With a commitment to excellence, this used car dealer in Des Moines specializes in high-quality pre-owned vehicles, ensuring every customer finds the perfect match.

Their extensive inventory includes certified vehicles, each undergoing rigorous inspections to guarantee reliability and performance. Coupled with exceptional customer service, the team offers financing solutions tailored to individual needs, making the car-buying process seamless and efficient. They pride themselves on transparency and integrity, empowering buyers with the knowledge to make informed decisions. Whether seeking a family sedan or a rugged SUV, this dealership stands as a trusted resource for automotive needs, elevating the standard for used car sales in the region.

• 1717 SE 14th St, Des Moines, IA 50320, United States
• +1 515-988-3251

Latest Feedback

"I was impressed with the professionalism and transparency during my purchase. The vehicle I bought has exceeded my expectations in quality and performance."

"The staff provided tailored financing options that made my dream car attainable. Their support throughout the process was invaluable."

"I appreciate how thorough the inspection process was for my vehicle. I feel confident in my purchase, and the customer service was top-notch."

Customer Reviews

What People Say

Rowan Knight

★★★★★

April 26, 2025

Wow! What an amazing experience I had at the auto dealership while searching for my first car. From the very beginning, I was welcomed with open arms. The staff were incredibly friendly and eager to assist me without being pushy. They took the time to really understand what I was looking for in my first vehicle, and they made sure to present options that matched my budget. I was particularly impressed with how well-maintained their cars were; each one looked like it had been cared for with love. After browsing for a while, I narrowed it down to a couple of vehicles and was encouraged to take them for a spin. The test drives were fun and relaxed, which made the whole experience enjoyable. They also provided me with detailed information about each vehicle's background, which helped me make an informed decision. I ultimately decided on a sporty little hatchback, and I couldn't be happier with my choice! Even after the sale, they followed up to ensure I was satisfied with my purchase. It’s clear that customer service is a top priority; I felt valued as a buyer. The only thing I would suggest for improvement is to have a bit more signage about the financing options available, which could help first-time buyers like myself feel more informed before diving into discussions. Overall, my experience was wonderful, and I can't recommend this place enough! 5 stars all the way!

👍 7 👎 2

Jaxson Laurent

★★★★★

January 8, 2025

I recently purchased a car from a used car dealer, and I couldn’t be happier with my experience! From the moment I stepped onto the lot, I was greeted by a friendly team who were eager to help me find the right vehicle. Their selection was impressive, with a wide variety of makes and models to choose from. I was particularly interested in a reliable sedan, and after test driving a few options, I found the perfect one that fit my budget and needs. The sales team was knowledgeable, answering all my questions without any pressure, which made the process feel comfortable and relaxed. They even allowed me to take my time and really think about my decision, which I truly appreciated. One thing that stood out to me was how transparent they were about the car’s history; they provided a Carfax report without me even having to ask for it. It definitely gave me peace of mind! The only minor hiccup I experienced was a slight delay during the paperwork process, but honestly, it was a small price to pay for such a positive overall experience. I left with my new car feeling excited and confident that I made the right choice. If you’re in the market for a used car, I highly recommend checking this place out. Their genuine approach to customer service makes a huge difference, and I will definitely be returning for my next purchase! Overall, my experience was fantastic, and I rate them 4 out of 5 stars!

👍 2 👎 1